Modified on: Tue, 5 Feb, 2019 at 11:48 PM
With Attendease it is easy to export attendee credit card transaction data to view in spreadsheet form and manipulate as needed. File exports can be opened with Excel or Numbers.
How to export credit card transactions data
On the Event tab, click the Exports menu item. Locate the "Credit Card Transactions" section and click the "Export" button. A dialog will appear asking if you would like to wait for the export to complete or if you would like to be notified via email once the download is completed.
Tip: The time it takes to finish generating a download will depend on the amount of data that exists, i.e. the more registered attendees you have the longer it will take. We recommend selecting the "Email me" option.
Note: All exports that are generated are available on the Event Exports screen for 24 hours after it has been generated. After that you must export the data again. This is so that you will always download the most recent and most accurate information.
Information included in the export:
- Exact date and time of transaction
- Transaction type
- Subtotal, tax, and total
- Whether the transaction was successful or not
- Order ID and number
- Attendee and invoice ID
- Full name and email address
- Pass name, number of passes purchased, and cost of pass
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