Modified on: Tue, 5 Feb, 2019 at 11:50 PM
Efficient, clear communication is critical to an effective call for exhibitors. From the Set Messaging menu item, you can customize the confirmation, approval, and rejection emails a prospective exhibitor representative may receive as part of the application experience.
Notify selected event admins when new applications are received
Stay up to date on received exhibitor applications by sending a notification to one or more email addresses whenever a new exhibitor application is received. Recipients will receive an email notification with a link to review new applicants. If adding more than one recipient, separate email addresses with a comma.
Application Thanks Screen
When an application has successfully been completed a thank you message will be displayed. Edit the message in the "Application Thanks Screen" section with the Advanced Editing Toolbar. Don't forget to click the "Save" button to save any changes.
Application Confirmation Email
When an application is successfully completed a confirmation email is generated and sent to the applicant. Compose a custom confirmation email for your event in the "Confirmation Email" section with the Advanced Editing Toolbar. Don't forget to click the "Save" button to save any changes.
Note: The confirmation email uses the email layout that is configured for your event. Configure email layout options on the Email Layouts screen via the Messaging tab. Remember to republish your event for any changes to take effect.
Application Approval and Rejection Emails
After a exhibitor application has been reviewed the event admin can either approve or reject the application. Configure the default messaging you want to appear in the email that is sent in both of these scenarios. When approving or rejecting, the event admin has an opportunity to edit the default message that is set on this screen - in case there is additional information that they would like to add before sending the message.
Note: The approval and rejection emails use the email layout that is configured for your event. Configure email layout options on the Email Layouts screen via the Messaging tab. Remember to republish your event for any changes to take effect.
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